Twilio is a cloud communications platform that allows you to send and receive SMS text messages through webservice APIs.
Connecting Twilio to Rocketbots is easy, it will not take you more than 5 minutes. All you will need is:
A Twilio account (you can start for free)
All new accounts are created with $15 of free credit that you can use to buy phone numbers and test the platform.
Head over to the Twilio Dashboard and press the red "Get a Trial Number" button. Twilio will recommend a phone number based on your location.
If you don't have a preference, you can click on the red "Choose this Number" button. However, if you would like to purchase a number from a different country or you just would like a different number from the one recommended, you can click on "Search for a different number".
Under the Channel Connection menu, select the Twilio logo and press the blue "Next" button.
Once you have done so, you should be asked for the Channel Name, Greeting Message, and Twilio Account SID and Twilio Auth Token.
Enter a suitable name for the new channel. Note that the Channel Name is private and will only be used within the Rocketbots Platform.
You may enter an optional Greeting Message. This will be shown when a new member of your audience first contacts you.
Back on the Twilio Dashboard, you should be able to easily spot the Account SID and Auth Token fields.
Copy the Account SID paste it into its respective field on the Rocketbots Platform. For the Auth Token, you will have to press the "Show" to reveal it first. Then copy and paste it into the Rocketbots Platform as well.
Once you have entered Account SID and Auth Token fields on the Rocketbots Platform, press the blue "Get Phone Number" button. Select your Twilio phone number from the dropdown menu.
Once you have filled in the required fields, go ahead and press the blue "Done" button to create the Space.
If you have followed the instruction for connecting Rocketbots to your Twilio account and you are still not able to receive messages to your Rocketbots Space, we recommend you to check the Twilio Webhook Configuration for the selected Phone Number.
Look for the phone number you want to connect in the table (if you are new to Twilio you will only see one number), and click on it to the see the Webhook details.
Make sure that the following webhook appears under "A MESSAGE COMES IN":
Rocketbots will be default add the correct webhook to your phone number configuration when it is connected for the first time; however if you have previously installed other tools to that number, this might cause the wrong webhook to be stored on that field, preventing messages from being passed to your Rocketbots Space.