Viber is a cross-platform instant messaging and voice over IP application operated by Japanese multinational company Rakuten. As of December 2018, it has over a billion users, with its popularity stemming mainly from Europe and Asia.
In order to connect Telegram to your Space, you will need the following:
The Viber mobile app
First, you must create a Bot Account on Viber for your Space to connect to. Head over to the Viber Admin Panel page and log in with your Viber Account.
On the Viber Admin Panel, select "Create Bot Account" under the side menu. This should open up a form where you are prompted to fill in information about your Viber Bot Account.
Once you have completed the required fields and accepted the Terms and Conditions, press the "Create" button at the bottom.
Now that you have created your Viber Bot Account, Viber should give you the authentication Token for your newly created Bot Account under "Token". Take note of your Token as you will need to it connect your Space later.
On the Rocketbots Platform, select the Viber Logo under the Channel Connection menu. You will be prompted for the Channel Name, a Greeting Message, and an authentication Token.
Enter a suitable name for the new channel. Note that the Channel Name is private and will only be used within the Rocketbots Platform.
You may enter an optional Greeting Message. This will be shown when a new member of your audience first contacts you.
Paste the authentication Token that was generated when first creating your Viber Bot Account into the Token field.
The Token should resemble a long string of letters and numbers.
Once you have filled in the required fields, go ahead and press the blue "Done" button to create the Space.
Still having trouble with the channel? Contact us here!