Adding a web chat widget on your WordPress website is a quick and easy process. It does not require any coding skills or technical knowledge.
In order to install a web chat widget on WordPress, you will need the following:
Access to your website's WordPress Dashboard
A code snippet for your web chat widget
Navigate to your website’s WordPress Admin Dashboard and log in.
From the left navigation panel, click on "Plugins". On the Plugins Page, press the blue "Add New" button on the top of the page.
Using the search bar, search for the "Insert Header and Footers" plugin. You will see many options on the search result page that you can use, but we will be using the "Insert Header and Footers" plugin by WPBeginner for this tutorial. Press the "Install Now" button and make sure you "Activate" the plugin to make use of it.
From the left navigation menu, click on "Settings" and select the "Insert Headers and Footers" plugin from the settings submenu.
Copy your plugin script from Rocketbots and paste it into the "Script in Footer" section of the Header and Footer console page.
Once you have pasted the script, click on the blue "Save" button on the bottom of the page.
Open the website and check out the chat plugin. You will find it in the bottom-right corner. Now your website visitors can chat effortlessly with you. If you used the code snippets generated from the Rocketbots Platform, you will be able to manage the conversations and update the appearance of the widget from the Platform.